I am very happy with the bespoke sapphire pendant made by Gems & Jewels UK. Customer service was flawless and I didn’t even feel that I was liaising from Austrailia. I am happy to recommend the services of this company.
I bought a beautiful sapphire and diamond pendant. The sapphire is stunning. It looks true to the photos online. It arrived very quickly and securely.
From the moment we bought our quality piece of jewelry until the end of receiving, we were met with kindness and professionalism!
Amazing service, very efficient, great items. Will definitely use it again.
Thank you, Adriana
I recently had a bespoke ring made and I honestly couldn’t be happier with the experience. From the very beginning, the jeweller took the time to really understand what I wanted, offering thoughtful advice while still making sure the design felt personal to me.
The craftsmanship is absolutely beautiful, every detail has been executed perfectly, and the quality is clear the moment you see it. It feels so special knowing the piece was made just for me.
The whole experience felt professional, personal, and genuinely enjoyable.
I would highly recommend them to anyone looking for a custom piece or something truly unique. I’ll definitely be returning in the future!
Recently bought a gorgeous aquamarine ring from here and it exceeded expectations. Just ordered a second Cartier ring. Great service and resizing.
I asked for something bespoke based on a few pictures, they were really friendly and helpful putting it together and it came out great! Would highly recommend.
Stunning ring resized.
Kept me updated at all times and speedy delivery.
Highly professional service. Will use again.
Stunning 0.85ct Australian Teal sapphire! The trillion cut is perfect and the GIA 'No Heat' certification is a real guarantee of quality. Fast shipping and very professional service. I highly recommend Gem and Co.
Saphir Teal d'Australie magnifique ! La taille trillion est parfaite et la certification GIA 'No Heat' est un vrai gage de qualité. Envoi rapide et service très professionnel. Je recommande vivement Gem and Co.
Ordered a necklace which arrived promptly. Unfortunately the box was damaged in the post and it was a gift. Very quick turnaround of messages and the next day a new gift box arrived before lunchtime.
True customer service and attention. A new repeat customer has been added to the list, thanks very much!
I am very happy with the ring I have bought from Gems & Jewels UK. I have found them to be efficient and very fair. Their pricing has also been a pleasant surprise.
Really happy with my purchase.
Good communication throughout the process. Would recommend
I was a little bit uneasy about purchasing jewellery unseen online from overseas, but I am very glad I did! The service was fantastic, very responsive quick communication over WhatsApp with pictures, progress, advice etc.
I got a 3 stone custom lab grown diamond ring and from order to delivery was very quick. The ring is absolutely stunning and gets a lot of compliments!
Would definitely recommend Gems and Jewels UK and would use them again.
Item exactly as described. Excellent communication. Would buy from here again.
I sent my mum's engagement ring to have a saphire added as the main stone as I'd lost the opal that was once in it. I really liked the bi colour ones but struggled to find one to fit my ring, but customer service was excellent (& very patient with me). They helped me find a beautiful bi colour saphire that fit perfectly. I also got my ring sized up and appraised while there and I'm over the moon with it. I'd not hesitate to use them again, the what's app messaging is really helpful and responses are prompt. Really great service.
I was very skeptical of sending my ring away and also buying a sapphire off the Internet, but Isaac has been truly amazing with my whole experience. He showed me the stones I liked and gave me a video of them, he was very knowledgeable when I spoke to him over the phone regarding what I wanted done with my ring. My ring has just come back to me with extremely quick delivery. I am absolutely in love!!!!!! You guys have done an absolutely amazing job, i can't put into words how happy you have made me, I am absolutely over the moon!!! I will be recommending you to everyone, and i will also be back in the future for more gems and hopefully get them set with you guys. You have been very trustworthy, I am very pleased with the work you have managed to do on my ring, very quick turn around also, the whole process has been brilliant! I can't thank you enough for your time and effort, I really Appreciate it! Thankyou so much! A very special thankyou to Isaac and all your help with this, truly amazing job!!
I recently purchased a pendant for my wife as a 45-year anniversary gift. I was very please with the excellent customer service I received from Issac. He was readily available to answer all of my questions, and did so with a high degree of professionalism. My wife is thrilled with her pendant and I am pleased to have purchased it from Gems and Jewels. Thank you for all of your assistance and I will certainly be back for any future needs.
Great service, beautiful stones and the shipping was fast. I will buy again, thank you!
I can't recommend enough
Professional
Friendly
Speedy
Confident
Helpful
Trustful
Unique, rare & high quality
I will be sharing this business with all family & friends & will be absolutely doing more business with them
Lisa A