9.40ct Ametrine Fancy Concave Emerald Cut Purple Yellow Bi Colour 15.5x9.6mm
- Securely packaged in a discreet envelope. Tracked, signed and insured.
- We accept returns after 14 days in original condition with the original box and paperwork.
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Shipping Policy
All items are sent tracked and insured with signature required in nondescript parcels.
Shipping to UK customers is free & insured. Sent either '1st Class Signed For' or 'Next Day Special' depending on value.
International shipping is fully insured and free on all orders. Sent by 'Royal Mail Tracked And Signed For' service. We also use couriers such as Fedex, DHL or UPS for higher value orders or to certain destinations.
We have excellent experience sending all value of parcels to every corner of the globe and always happy to use preferred or specialist couriers such as Malca Amit or Brinks.
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Return Policy
If for any reason you are unhappy with your purchase, please contact us as soon as possible and we will do our best to resolve any issue to your full satisfaction.We accept returns up to 14 days (for UK) and 7 days (for rest of the world) after delivery. As long as the item is returned in original condition with all original box and paperwork.If an item is returned because of buyers remorse or reasons such as 'the size isn't right' or 'colour is not right' then we are unable to refund shipping cost and payment processing fees (3.5%). This is because we cannot ourselves recover this fee from payment providers - no mater what the return reason.We cannot even recover this fee if an order is cancelled and refunded immediately after sale.You may still return an item for whatever reason within the time frame, we just cannot refund this fee for reasons that are easily avoided or out of our control.We always provide accurate measurements of items and are happy to take more photos for colour and scale.Re-sized rings or modified and bespoke items are non returnable.
Let customers speak for us
from 1533 reviewsThe ring came out great, and despite pressure from me on time, they delivered it earlier than promised. Very pleased.
I have been a returning customer to this company over the past few months. I have purchased some beautiful loose sapphires which have all been as stated and photographed. They have been really helpful when ordering diamonds too.
Postage is quick, free and tracked. When one stone didn’t quite fit in with the ring stack I am building, the returns process was easy.
They all seem like genuinely nice people to deal with via email too. I am looking forward to diamonds being back on the website as I have some plans for new jewellery and I don’t want to take my business anywhere else for loose stones.
I cannot thank you all enough. The quality of product from stone to setting is astounding. The stone is so bright its encapsulating. Very prompt responses to email and the design process quick, easy and above all - accurate! Exactly what i wanted and the finished result is nothing short of amazing.
NATURAL London Blue Topaz 10x8mm Oval Cut 3 Carat Loose Calibrated Gem Supply
I purchased two vintage rings from this store. These 20+ year old rings are in perfect condition, even more beautiful in person and they came in original boxes. Shipping to the US took less than a week! I’m very happy with my purchases and will be returning.
I would like to personally thank the team at Gems and Jewels for the 5 star service they provided recently. My search for specific lab created stones had taken a longtime. They were able to provide me with exactly what i had been looking for and my search was made easy with there access to a massive variety of stones. The quality of the products when they arrived was of the highest standard and simply outstanding. I will be back soon with a second order and again. Thank You with all good wishes.
Good experience
This is the second time buying loose stones the service is amazing and the stone are as described definitely buying again from here thank you
Brought a blue spinel from here and was happy how fast it was delivered. And was in constant contact with gensandjewls the hole time will be buying from here again
Beautiful piece for £390, very happy.
A very beautiful stone. Colour is so great. I am very happy with it!
Have ordered a couple stones now and have not been disappointed with their quality and colours.
The stones look just like their photos and its so easy to request videos if needed.
Very quick to dispatch the stones too.
Very nice stones, well packed and totally in line with pictures and description. Some delay for delivery from the French Post (as always) but finally I got them. I recommend the vendor
I arranged to purchase a sapphire through this company. Teya was very responsive - provided videos and answered all my questions. The stone was sent out and received just as expected. Unfortunately it wasn't quite the colour I was looking for (although it was a beautiful stone), so I returned it and they promptly issued a refund. Fantastic customer service, and I would definitely look to purchase from here again.
Delivered on time and as per Quality. Seller you can trust