Customer Reviews

Based on 1519 reviews

Delivered on time and as per Quality. Seller you can trust

M Saeed Gharsse
Very beautiful exactly how it's been described looking forward to having business with you

Very beautiful exactly how it's been described looking forward to having business with you

Excellent Emerald

Excellent customer service and great knowledge.
A beautiful Emerald for a great price.
Always a pleasure

Urvi Shah
Beautiful gem replacement and resizing

Finding a Tsavorite Garnet felt like mission impossible until I stumbled upon the Gems and Jewels website. They responded quickly by WhatsApp and were very helpful every step of the way. I had my ring fitted with a Tsavorite Garnet from them and resized. The finished product is beautiful and surpassed any expectations. I am so happy!!

Perfect engagement ring.

Beautifully designed engagement ring in exactly the right coloured sapphire, shape and design that I wanted for my girlfriend. Couldn’t be happier. Great service, efficient communication. Would highly recommend!

Excellent service

Quality items and timely, great quality and pleasant service. Perfect alterations service too. Good communication. Repeat customer.

Clare Blacklock
Beautiful engagement ring refresh

I had been thinking of changing the original blue-black Australian sapphire in my 17 year old engagement ring for a paler stone and GemsandJewels made this possible at a very reasonable price and with a quick turnaround.

With knowledgeable and helpful staff, they have a stunning selection of gems to choose from and also offer a setting and polishing service with insured delivery.

My ring has been returned to me looking brand new with a forget-me-not blue Ceylon sapphire and I couldn’t be happier. I wouldn’t hesitate to use them again for any future jewellery upgrades and repairs.

beautiful stones, unbelievably fast delivery

I WhatsApp’ed my query pretty late in the day, was replied to very quickly, helped very efficiently, couldn’t believe that they got my stones in the post and out for delivery on the same day as i'm sure Special Delivery post was moments away from cut off time! Received my parcel the next day, and was really happy with the cut, colour, overall appearance and importantly-price!! I work in the trade as a manufacturing jeweller and i wouldn't hesitate in using this comp[any again! Great work :)

Top quality gems!

Stunning gems, great customer service and incredibly prompt delivery. Couldn't ask for a better service, thank you!

Stunning Tourmaline

I received the pink tourmaline the day following my order. It is a very beautiful gemstone and the colour is a gorgeous pink. I am delighted and also happy that I have found a supplier that is a treasure. This is a company that exceeds your expectations and staff are friendly and helpful. This is my third purchase and I will return again.

Caroline Lang
A New Discovery!

Lovely green sapphire-well photographed, swiftly delivered. My customer is delighted, as am I.
Never used Gems & Jewels before, but will do so again. Unlike many companies, they answer emails so fast that it is almost before you have finished your own last full-stop!
So impressed! Well done guys. I have always used firms in Hatton Garden, but you could be a game-changer.....
Thank you so much!

Rhodolite Garnet

I ordered a pink/purple Rhodolite Garnet and it arrived promptly the following day. It is beautiful and has exceeded my expectations. I intend to buy more gemstones from Gems & Jewels because I’m very impressed with the quality and prompt service.

I recommend this seller

Good packaging- seller responds quick to messages - I recommend this seller

Andy Alliaume
everything is perfect

everything is perfect, thank you very much, magnificent gem

Good quality

Stones were as seen in picture. Good quality, responsive and professional seller. Packaging for the order was secure and the shipping was very fast. Highly recommend this seller! Will buy again.

Bvlgari Bulgari Tronchetto Mysa 18k Rose Gold Green Malachite Ring with Box 58

An outstanding seller - accurate description, instant shipping. Thank you!


Great service as usual and great communication. Stones came nice and quick. Always a pleasure doing business.

Andreas Achilleos
Great seller, even better gem. Couldn't be happier.

Great seller, even better gem. Couldn't be happier.

Rita Paniccia
Beautiful and shiny topaz. Very accurate description.

Beautiful and shiny topaz. Very accurate description.

I am very satisfied with my order. I recommend GEMSANDJEWELSUK for its professionalism and I will not hesitate to order again 😊

Simply LOVED it

Simply LOVED it.. Very friendly and attentive seller.. The article came very well packaged and is even more beautiful live than in photos.. Thank you for everything. I recommend the seller!!!

sarah barron

Outstanding customer service. Ring is absolutely beautiful and resized so quickly.
Highly recommended


Very nice, as described. Really enjoying looking at this one, it’s given me a real fondness for rubies.


Beautiful piece of jewellery. Arrived a day ahead of estimate.

Edd Olsen
Edd Olsen

Amazing stone & quality service some beautiful iteams on the site to purchase so will be buying from here gain definitely, got to be one of the best sites on etsy for QUALITY products